What Ricoh does is offer a trial period for the use of their office machines, to potential new customers. Ricoh is a hard nose rip off company, which bill their customers by meter usage, as opposed to billing you a set price per month for supplies and services. You hardly even get hands on training as 85% of it is just getting talked at. Louis where you are exposed on how a basic printer model works. Some things will be a daily occurrence while some you may see once but then immediately do it on your first day by yourself nearly 72 days later. You are exposed to certain parts of an MFP.
#WHAT IS RICOH DESKTOP AGENT HOW TO#
You are exposed to how to look up manuals. You are exposed to all the different types of machines you may work on. Ricoh tells you that you get a 90 day training period but in reality it's more like an exposure period. When it comes to things in an IT or mechanical setting you expect there to be a basic training to go off of so that way you can better learn about what is going on. On the surface this sounds simple and basic but somehow Ricoh manages to take this and turn it into an over-convoluted mess.
Could be something as simple as a removing a piece of paper causing a jam to replacing a Smart Op Panel and reinstalling the OS.
"I've never done anything like this before"Īs a field technician your job is to go from location to location and help repair and fix whatever issues a customer is having with their machine. "I've never seen/worked on that machine before" If you had to ask me what the most common phrases I heard at Ricoh they would be the following:
0 kommentar(er)
